Chinadivision User Startup Guide

Click【Here】to login/register your Chinadivision user center account .

• • Register Account: By registering, you agree to our online contract terms. If you require a formal contract, please contact us to obtain an electronic co-signed contract.
• • Your entire order fulfillment process will be managed through the ChinaDivision user center.
• For more details, please refer to the user center User Guide:【Link】

Click【Here】to start your SKU creation and management !

• • Create your product SKU information through our user center before order creation.
• • You can edit, manage, and export SKU details through the user center.
• • Use your own UPC code, or use our user center to generate SKU labels, print, and attach them to each SKU item for further fulfillment process.
• For more details, please refer to the user center User Guide: 【Link】

Click【Here】to start your make a receiving appointment and start to deliver goods to our warehouse !

• • Before your supplier delivers goods, you need to make inbound appointment by submitting delivery information in the user center, including quantity, number of cartons, estimated arrival time, and logistics details to schedule warehouse inbound processing.
• • After confirming the inbound appointment, generate carton labels(shipping marks) and provide them to your supplier. Your supplier should print and attach the labels to the outer cartons before delivery.
• • Upon receiving the goods, the warehouse will arrange for inspection based on the carton labels and appointment details before shelving.
• • Once the inbound process is completed, inventory will be updated in real-time to the system, allowing you to track stock status and movements.
• For more details, please refer to the user center User Guide:【Link】

Click【Here】to start topping up your account.

• • Before actual order fulfillment process occurrence, you need to top-up your user center account balance. Fulfillment fees will be deducted from your user center balance.
• • Supported payment methods:Wire Transfer (Recommended), If you need to activate Alipay, WeChat Pay, or any other payment methods, please contact your sales manager or customer service.
• • After completing your payment, please upload the remittance receipt in the user center. Once the funds arrive, the balance will be reflected in your account.
• For more details, please refer to the user center User Guide:【Link】

Click【Here】to start your order creation and management.

• • You can sync orders to the user center through the following methods:
• 1.API Integration (Recommended)
• Click【Here】to finish API Integration.
• 2.E-commerce Platform Plugin (Recommended)
• Click【Here】to finish E-commerce Plugin Installation.
• 3.Manual Order Creation
• 4.Batch Order Import(spreadsheet)
• • To ensure prompt order delivery, please check and resolve any order issues in the user center.
• For more details, please refer to the user center User Guide:【Link】

Click【Here】to start your order creation and management.

• Daily check for pending or exceptional orders.
• • After confirming order details, click "Submit for Shipping".
• • If you need to stop specific order shipping, select "Cancel Order".
• For more details, please refer to the user center User Guide: 【Link】

• • Once order shipped, you can track logistics updates via the user center.
• • Our logistics tracking site:【https://stone3pl.com】
• • For after-sales issues, use the Contact Us button in the User Center or contact customer support via email.

• • User Center User Guide: 【User Guide Link】
• • Customer Support Email:[email protected]
• • Working Hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT+8)