Answers to popular questions about Amazon FBA delivery
Whether you are a novice seller who is new to Amazon or a veteran looking to optimize logistics strategies, Chinadivision can help you reduce logistics pressure, improve customer satisfaction, ensure that your products can reach customers safely and efficiently, and make your Amazon FBA journey smoother!
FAQs about Amazon FBA package shipping
How quick can we process your orders?
Any order received before 15:00 CST will be processed the same day if meeting FBA shipments' standards.
How long it takes to prep & ship the items once everything has arrived ?
How much time cost for a job really depends on the quantity of the units and the service get involved in the order, for example, whether the products-received match the Amazon warehouse goods-receiving standards . We normally set a expected finished time to our clients when we start to handle the tasks. You will always get updated during the process from our team.
What are the requirements about carton dimensions and minimum weight per carton?
Single side should be not more than 60CM. Minimum weight is 10KG/CTN. Sometimes 12kg/CTN or even 15KG/CTN depends on which shipping channel you choose .
How long can the items be in the warehouse before they being shipped out ?
We offer first 7 days free storage to our clients, counting from the date when we start receiving your goods. USD$0.3/CBM/Day will be charged from the 8th day.
Is it ok to keep using my current cartons/boxes?
Yes. If each carton's real weight or volume weight meets 10KG/CTN, or12 KG/CTN or 15KG/CTN vary by shipping channel.
Do you have any other additional fees?
Please only pay attention to the shipping channel which has included DDP or not .if not, it will have an extra DDP handling fee and deposit , except this, we do not charge any of our clients any hidden fee . We will help our client customise the orders and make sure all the charges only being applied to the services our clients chose or agreed.
Can you help me ship my goods to a private warehouse?
Yes, but normally around extra US$0.3/kg will be charged if you ship to a private addres
99%
Customer Satisfaction
50000+
Orders Completed Daily
15%
Reduce Packaging Materials
100+
Global Logistics PartnersThe difference between Amazon sellers choosing FBA and FBM
FBA (Fulfillment by Amazon)
Allows sellers to store products in Amazon's warehouses, and Amazon's distribution center is responsible for order picking, packaging, shipping and customer service.
Fast delivery
FBA products can enjoy Prime members' fast delivery service, improving buyer satisfaction.
Global coverage
Amazon FBA supports global coverage and expands your sales scope.
Customer service
Amazon is responsible for customer service and returns, and sellers don't have to worry about it.
FBM (Fulfillment by Merchant)
Sellers ship by themselves, Amazon only serves as a sales platform, and sellers use international express services to deliver goods from China or other shipping locations to buyers.
Cost control
No need to pay Amazon's warehousing and delivery fees, reducing storage and fulfillment costs.
Autonomy
Manage inventory more flexibly, and formulate your own packaging standards and transportation plans.
Direct customer service
Sellers can directly handle and control customer service and provide a more personalized experience.
Professional Chinese Product Sourcing Agent Team
With the procurement capabilities of Chinadivision, you will have a professional team of experts who purchase products from China, building a good communication bridge for you. You will not need to come to China to have a detailed understanding of the production and quality issues of Chinese products, assist in judging and verifying the reliability of suppliers, find the most favorable prices in low-cost countries, solve cross-border procurement problems, save costs, and expand your business into new fields.
Contact Chinadivision