Amazon adjusts the shipping time of packages from China to the US

In October 2024, Amazon will adjust the shipping time of packages shipped from China to the United States, which has a significant impact on sellers using delivery services. This change is intended to improve delivery efficiency and customer satisfaction. How should sellers choose a reliable delivery partner for Chinese orders?

Understand Amazon's delivery time adjustment

Transportation time adjustment

Starting October 25, 2024, the shipping time options from China to the continental United States (excluding Hawaii, Alaska and U.S. protectorates) will be adjusted to 2-4 days and 14-20 days. This means that the maximum shipping time will be shortened from the previous 28 days to 20 days to increase delivery speed and enhance customer satisfaction.

Automatically set processing time

Amazon will automatically set processing time for SKUs shipped outside the United States based on historical data. This mechanism is based on historical data, that is, the average time it took for each SKU to process orders and successfully deliver them to the carrier in the past, and automatically sets a reasonable processing time for each product.

Account Health Indicator Protection

Amazon will protect the delayed shipment rate caused by the system's automatic adjustment of processing time from affecting the seller's account health.

The new shipping time is designed to reduce delays and improve the overall customer experience, especially for sellers who rely on international shipping to ship products.

Automatic processing time will set more accurate processing times for SKUs shipped from warehouses outside the United States based on the time it took to process orders and hand them over to carriers in the past. If the seller does not have a shipping history for a SKU, the manually set processing time is used.

Starting October 25, if the seller's manually configured processing time is two days or more slower than the actual time, the system will enable automatic processing time and cannot be disabled. Self-delivery sellers can apply for manual processing for special SKUs such as customized, large, and heavy. But for general self-delivery sellers, it is not easy to ensure that the processing time meets the requirements, which requires sellers to optimize inventory management and order processing processes and improve processing efficiency.

What is the purpose of Amazon's adjustment?

Amazon makes these adjustments to help sellers stay in good shape in terms of account health indicators. If automatic processing time is enabled, the delayed shipment rate will be protected from the impact of delayed shipments. However, for self-delivery sellers, it is a great challenge to meet these requirements.

Given the challenges brought by this change, it is recommended that sellers re-evaluate their logistics capabilities and operating models. If the self-delivery model is still chosen, sellers need to pay close attention to all aspects of order processing and logistics transportation, and adjust the transportation and processing time settings in a timely manner.

Maintain good communication with logistics partners to find more reliable and efficient logistics solutions to ensure that orders can be delivered on time. Strengthen inventory management and optimize inventory layout to avoid order delays due to insufficient inventory or long processing time.

What factors affect Amazon's delivery time?

Logistics and supply chain disruptions

Global supply chain challenges, port congestion, and increased US customs inspection time have led to longer delivery times.

Regulatory compliance

Intensified scrutiny and compliance checks by US Customs and other regulatory agencies have led to package processing delays.

Seasonal peaks and unforeseen events

The high volume of shipping during peak seasons, coupled with unpredictable events such as natural disasters, requires more realistic shipping time frames to manage customer expectations.

How can Chinadivision help you solve Amazon self-delivery?

Efficient logistics solutions

Chinadivision provides flexible logistics options, including fast air freight and economical sea freight services, ensuring that your packages can arrive on time according to Amazon's new time frame.

Real-time synchronization of logistics information

Real-time synchronization of the latest logistics policies and time requirements. Through our professional system, you can clearly see the shipping status of each package, ETA and other key information to ensure the transparency and accuracy of order processing.

Professional customer service

Chinadivision's team is always on call to provide you with 24-hour support to help you solve any problems you encounter during the logistics process.

Simplified operation process

With Chinadivision's services, you can easily manage inventory, process order shipments, and directly connect with Amazon's logistics network through our system.

Cost-benefit analysis

Chinadivision provides competitive shipping rates and a transparent fee structure to help you optimize logistics costs while maintaining service quality.

Returns and after-sales service

Chinadivision understands that returns are part of cross-border transactions, so we provide a simplified return process and high-quality after-sales service to protect your customer satisfaction and account performance.

For Amazon sellers, recent changes in shipping times from China have made it imperative that they take a strategic approach to order fulfillment. By partnering with a trusted supplier like Chinadivision, sellers can effectively manage their logistics and ensure timely delivery in line with Amazon’s new standards.